Job Description: Key Roles and Responsibilities

Although the scope and focus of the day to day activities within the role will change dependent on business requirements, the following should be considered the core activities:

Systems Administration

  • Implementation and configuration of infrastructure.
  • Configuration and maintenance of highly available architectures.
  • Administration, troubleshooting and configuration of QA, test and development systems.
  • Scripting, automation and integration work (including for corporate systems).
  • Backup and recovery.
  • Assistance and consultancy to LSPs, MSPs and customers during new implementations and upgrades.


  • Involvement in migrations of various systems, physically and logically.
  • Implementation of new products and services.
  • 3rd line support of infrastructure for products.
  • Functional and change control documentation.
  • Capacity planning and management around QA, development and test systems.

Experience and Qualifications

  • Candidates will ideally be educated to at least degree level or have equivalent experience in a relevant field.


  • Extensive experience as a systems administrator/engineer in a commercial environment, dealing with business critical, high availability systems.
  • Extensive experience with Java web application servers and related technologies (GlassFish, Sun Application Server, Tomcat, Apache HTTP Server, SQUID).
  • Detailed knowledge of Solaris 10 (Zones, ZFS, resource management)
  • Detailed knowledge of x86 and SPARC hardware.
  • Knowledge and experience with Sun Cluster, Veritas Cluster or similar high availability technologies.
  • Practical experience of scripting (shell and/or perl).
  • Thorough understanding of internet protocols and technologies, as well as an appreciation of network hardware, troubleshooting and design.
  • Understanding of PKI, security and encryption, and the considerations surrounding their use.


  • Good understanding of SANs (Sun and/or Hitachi)
  • HSM administration and configuration.
  • Appreciation of systems architecture and design.
    Experience of mobile technologies (Java, Objective-C)
  • Experience of automated server builds (Jumpstart, Jet, Kickstart)
  • Experience of designing and implementing highly available solutions.
  • Systems administration experience in finance, ecommerce, broadcast or an ISP.
  • Networking skills; Good working knowledge of Cisco/Juniper routers, switches, firewalls, content switches / load balancers, VPNs, RADIUS.
  • Experience with visualization technologies (VMWare, LDOMs).
  • Experience with software build tools and development systems (Hudson/Jenkins, CVS, Mercurial, GIT, Eclipse)
  • ITIL foundation (either certificate or working knowledge)
  • HDS storage (AMS) and Brocade switching


  • Database skills (preferably Oracle and MySQL).
  • Working knowledge of Active Directory.
  • Experience in a client-facing role.
  • Appreciation of mobile technologies and protocols.

Personal Competencies/Skills

  • Excellent communication skills, both written and verbal.
  • Ability to represent the team and articulate a clear viewpoint in internal and external meetings.
  • Self-motivation and ability to take ownership of issues
  • Can-do attitude.
  • Flexibility.
  • Professional approach.
  • Documentation skills.
  • Ability to multi-task.
  • Analytical and structured yet creative approach to problem solving.
  • Ability to manage competing priorities.
  • Strong interpersonal skills.
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